Support

Get help with ReMemory AI

Find help with ReMemory AI, restore an old photo, purchases when offered, and app settings.

Getting started

To restore an old photo, begin with a clear scan or photo of the original, damage areas, and restoration intent. Review the result against scratches, fading, blur, contrast, faces, background, and missing detail before acting on it.

Install the latest app version.
Check your connection for online features.
Restart the app if a screen does not refresh.

Purchases and subscriptions

If ReMemory AI offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.

Use Restore Purchases after reinstalling.
Use your store account for billing changes.
Contact support if access does not refresh.

Contact support

Include your device model, app version, country, and the exact screen where the issue happened.

Screenshots help support reproduce visual issues.
Do not send payment card details.
Mention whether the issue is on iOS or Android.

Contact

Need a human?

Email support@fbappstudio.com with your device, app version, and what you were trying to do.

What is ReMemory AI?

ReMemory AI is a photo restoration app for families restoring damaged, faded, or low-quality photos.

Where can I download ReMemory AI?

Use the official App Store or Google Play link on this website. Availability can vary by country and device.

How do I get support?

Visit the support page or email support@fbappstudio.com.